Recently, I was having a conversation ๐ญ with a chiro student who stated, "I was told that most high-volume practices aren't very profitable because it takes such a big team to run them and they usually don't charge as much as other practice models."
***My response + rebuttal (aka actual experience instead of theory), "Well, how could they afford such a large + impactful team if they weren't wildly profitable and charged the exact right amount with their fees?"
I don't speak to profit or money ๐ฐ much at all in this group, but I'm feeling a bit compelled to do so more and more here lately as the chiropractic profession seems to have a tougher time with true business metrics, math ๐งฎ , and money... because we get just poor advice from those who purport to be business + financial experts, but just maybe aren't there yet themselves. So in turn, the confusion ๐ and subluxated realities get passed down and spread around.
Here are my 3๏ธโฃ foundational takes on profit that have fueled โฝ๏ธ me and serv...
Nothing fires me up more than connecting with them.๐ฅKnowing that I can help to instill confidence and share tried and true TRUTHS with them right out of the gates so they never have to โstart overโ makes my heart sing with JOY!!!
Here are my top 7 pieces of advice for students and startupsโฆ.
1. You donโt have to start small. Plan to succeed and work that plan. ๐ช
2. You can be all cash. Cash-based care is the MOST patient-centric care because no extra โcooks in the kitchenโ are disrupting the doctor/patient relationship.
3. You can be wildly successful right away.
4. You can see โonly kids and familiesโ while still absolutely crushing practice.
5. You donโt have to offer anything else besides chiropractic. Chiropractic is MORE THAN ENOUGH to achieve mind-blowing ๐ outcomes and profitability!
6. Team is a necessary INVESTMENT, not a luxury or negotiable expense!
7. You need a great chiropractic community; we have enough chiropractic islands!
-Jacqui ๐
Please take 5 minutes to read โฌ๏ธ :
Compared to getting moms + kids under real neurologically-based chiropractic + wellness care, dads are freaking tough.
They think ๐ญ different, operate different, and just flat out are vastly different. And as a result, they can be tougher to connect with + convert into care if you don't take the right approach.
Unfortunately, most of my early mentors in my Pediatric Cert + Training programs had spent their entire careers making the same mistake we would for the first phase of PWC, and they just gave up on dads.
They made excuses (their "too skeptical" or "too medical") and said they'd never get it.
And the worst + weakest of these early mentors and colleagues I was exposed to would even call then names and make fun ๐คก of them.
Then about 7๏ธโฃ years ago we were about to launch a Father's Day internal referral special and our team got together and collectively got our head out of you know what!
We made a commitment that June to completely switch over from our we...
Looking back on the last 7.5 years I can think of many times that a family called to get information but didnโt book right away. Or called and booked but then had a change of heart only to call back again months later to make an appointment. I can even think of many families who came in a couple of times for a Day 1 & 2 but did not start care.
But eventually, they come back and stay for good. They do it when they are ready. When the struggle has gotten to be too much. When they can no longer tolerate more of the same each day. When OUR VOICE ๐ฃ is the loudest voice in the room. When they dare to dream in a way that they have not done in a really long time, if ever.
That there is Hope..
That there are Answersโฆ
That WE CAN HELP!
Itโs natural to feel disappointed when a family doesnโt start care but at the same time itโs the best damn fuel there is to be obsessed with delivering the highest level of clinical care possible.
And to never stop creating incredible outcomes ๐ and experiences with eve...
Here are the Top 10 Things We See Costing You Money (that you think are saving you money):
1๏ธโฃ Having no staff to help with scheduling, office systems, etc.
2๏ธโฃ Having low-quality staff instead of A+ players only
3๏ธโฃ Buying a used, old INSiGHT or X-ray unit
4๏ธโฃ Using the cheapest EHR possible
5๏ธโฃ Running your own INSiGHT Scans
6๏ธโฃ Doing your own Financial ROFs
7๏ธโฃ Not spending money on social media (team, running ads, etc.)
8๏ธโฃ Renting a smaller space that youโve already outgrown or soon will
9๏ธโฃ Buying cheap tables, furniture, and office decor
๐ Using YouTube + Podcasts to piece together your mentorship + strategic planning
Please know there is zero judgment to anyone whoโs done a single one โ๏ธ of these things, or all ten. You likely were taking action on advice that seemed legit and logical at the time.
Important heads up here โ ๏ธโ if you take advice from folks whoโve never actually built anything really, actually BIGโฆ then even the best advice they have to offer can only take you so far an...
This week, we had a Facebook Reel we made on the PXDocs page of my son's story go viral. In the 8 years heโs been under chiropractic care, 7 of those I have been on the team, we have told his story many, many times. Itโs been viewed ๐1 million times, with over 3k likes and many shares. My heart is swelling with Joy, thinking of all the people who canโt unknow what they now know after seeing it.
It truly never gets old knowing that I have shared Hope, Answers & Help with someone who needs it.
Chiropractic always gets to be the hero of his story because it is just that.
Every write up, Reel, interview, video, new patient phone callโฆliterally every time I share his powerful story of healing and restoration, I know I am making a massive deposit into the future of the people listening.
Itโs wild to me that we always get comment after comment from parents who donโt even know that chiropractic can help or that we even exist at all.
I/we are absolutely heaven-bent on changing that. ๐
The coolest par...
There are two important questions๐๐ปโโ๏ธ to ask ourselves whenever we are evaluating our systems and procedures.
Am I setting myself up for growth with this system etc?
Am I building my systems with longevity in mind?
Why are these questions important? Because there are few absolutely NOT answers to those questions that must be avoided at all costs if the growth of your practice and impact are your goals.
1. Running as a solo doc/no CA office
2. Manually running/posting paymentsโฆ.no auto-debits, EHR/payment system integration
3. Using paper systems like travel cards, patient document hard copies instead of digital, etc
4. Manually maintaining ledgers/charges/care plans
5. Docs performing scans and presenting your own financials
The great news ๐ฐ is that the answer to fix these things is insanely simple: automation and people.
These are both absolutely non-negotiable. Hereโs whyโฆ
If we wait until we can โafford itโ to hire a CA to run our systems, we immediately set a cap on how far and fast we can g...
Each + every day we are dialed in with the best of the best when it comes to social media marketing, from Instagram to Facebook to YouTube to SEOโฆ weโve got unheard-of access to top experts and folks with insane levels of experience and literal, actual social cred.
Weโre talking millions of not just followers, but actual engagement + actionโฆ and they do it again and again consistently.
These people are making real, massive impactโฆ and they know their stuff.
When you jam with anyone + everyone who knows their stuff outside of chiropractic, and ask them if itโs โgoodโ to go viral or notโฆ they first look ๐ at you like you have 3 heads, and then they question why they have to even be asked this question in the first place. ๐โโ๏ธ
ITโS GOOD TO GO VIRAL FOLKS. WRITE โ๐ป THAT ONE DOWN.
No local mom ๐ฉ๐ผ is upset when her kid gets to go see a doctor that is internationally known and recognized.
No family feels bad when theyโre patients of a practice known all across the world ๐.
Please, stop ๐ taking advi...
This is always the time of year that Perfect Storm๐ช๏ธ parents Hope this will be THE year.
They hope that making friends, going through transitions, and sitting in a classroom all day won't be as hard for their kiddos as it has always been.
They dream that their child will be able to advocate ๐ฃ๏ธ for themselves and that they will be able to regulate when they need to calm down.
That meal and bedtimes wonโt be a battle royale.
That they bought all the right clothes and shoes to avoid meltdowns while getting ready.
That they will be seen and heard for the amazing kid they are and not their diagnosis.
That the label of being the โbad or weird kidโ is a part of their child's past.
That they have all the right accommodations and supports in place.
That the parent shaming, guilt, mental and emotional load that comes with being a Perfect Storm parent is over.
That their child can finally be happy and relaxed in their own body. ๐
For all these things they dream of, the answer is YOU. It...
When it comes to starting up a wildly successful + impactful ๐ Pediatric, Prenatal, and Family Chiropractic practice in todayโs world โ there are 6๏ธโฃ Core Elements you need to be aware of and take massive action towards.
If you miss out on a single one โ๏ธ of these, it tanks the whole thing.
If youโre in the season of starting your practice, soon will be, or recently did and want to keep the momentum ๐ upโฆ grab your pen ๐๏ธ and get ready to take some notes ๐ because no one teaches this stuff like Dr. Tony!
Having successfully mentored almost 500 Pediatric Chiropractic startups over the last 10 years, this is not his first rodeo ๐ in the spaceโฆ and the combination of โTruth + Targeted Actionโ youโll learn from Dr. Tony and Team PX is truly best in class!
When youโre done and youโve got your next steps dialed in, please share with another classmate or startup colleague who could also use these core elements! ๐
Don't forget to join our Startup Challenge Webinar coming up on 8/22 @ 7PM Centr...
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