Our practice has noticed over the last 6-12 months that some families need another day or two to decide which payment option they prefer to use when starting care. When this began, we took a step back to look at our processes and procedures to assess if we had a breakdown somewhere that caused this.👀
When we took a look, what we found was not that we were converting less or that we were providing a subpar experience. Patients come in with more lit-up, stressed, and subluxated scans than ever before. We are giving more care. These larger care plans are essential to getting them the results they’re looking for. And while they’re all in for that, they sometimes need more time to deliberate and sort out logistics.
This was a crucial notice for us. This meant that we needed to be even more impeccable with our follow-up and that we needed more “whos” rocking here to be more effective here.
What does an incredible follow-up experience look like?
It has been so awesome to see how, with a few small tweaks, the fruit we are bearing here is better than ever!! Impeccable follow-up is just as important as every other part of our process to make their experiences incredible and yet another amazing example of Who Not How!💪
As you learned above, follow-up is crucial to get your patients on a care plan that's right for them.
But what if you don't know how to create the best care plan for them? So many chiropractors struggle mightily 😤 with Pediatric, Prenatal, and Family Care Planning.
Well, not anymore! Download this Free Guide 📝 that covers the Top 5️⃣ Mistakes Made in Pediatric Care Planning, so you can finally get over those struggles and continuously convert full families 👨👩👧👦 onto better, longer, life-changing Care Plans... and see your practice explode 🔥 as a result!